I’m a UX Team of One

Most of the places I’ve worked I’ve been the only official user experience practitioner. Depending on the moment, this could be either great or incredibly frustrating. While I found the autonomy to be empowering there were times I really felt I needed to collaborate with other practitioners in person.
Recently, I had the pleasure [...]

User Experience Podcasts

After growing tired of listening to talk radio during my commute, I get enough music when I’m at work, I thought I’d enter the 21st century and try some podcasts. If you’re not familiar with podcasts you should watch Common Craft’s excellent video on this subject.
Here are the few I’ve listened to so far:

UXpod [...]

Joy and pain in ux design

I vividly remember sitting in a meeting, reviewing the requirements for a new product, and hearing some of the most beautiful words I’d ever heard, “I think whatever promotes the most joy of use should be what we do.” I think my heart skipped a beat hearing this sentiment coming from a senior [...]

An open apology to you

I’m writing today to apologize to you. This apology is directed to anyone who has used or currently uses a website or software product I’ve designed. I’m sorry I call you a user.
Although you do use what I create, you’re really a person made up of flesh, blood, brain, and bone. You’re [...]